Blogging may be sporadic for the next little while. Because we don’t live in town, we are at the mercy of limited choices where internet access is concerned. Our service has been – in a word – shitty for the last week and finally crapped out almost entirely Friday night. There are brief, and I mean minutes only, windows of service*, but it is too hit and miss to bother sitting and waiting on.
So today, feel free to rant about the shite service you pay for because you haven’t a choice. Our provider never returns calls or acknowledges email. They assume that if there are problems it is because the customer is an idiot. That is the way of all IT people I have ever known. It couldn’t possibly be the equipment or them. It is always the user.
So rant people. I will check in from the library – which has equally abysmal service by the way but a bit more consistent than I have right now.
*Mysteriously, service was miraculously on all evening but I don’t expect to wake up to service in the AM. Al Gore giveth and ISP’s capriciously deny access.
UPDATE: Rob went to the ISP’s office today and talked to one of the owners. Apparently he thought we were freeloaders using the signal for free which is why he hadn’t responded to us. Rob assured him that we are indeed paying customers and the owner quickly went on to assure him that we were slated for a new radio within the next week or two because the company had just received permission to put up another radio transmitter in a location that is actually closer to where we live. Hopefully this will improve our signal and ensure less interruption of service.
The service is actually quite good when we get it but the lack of response from the company when there is a problem is irksome. It is, sadly, typical of the kind of service a person can expect here in Alberta however. Despite the slowing of the boom economy, there is still more demand than there are workers and everyday services are very taxed by the lack of warm bodies. And, like the U.S., infrastructure really doesn’t extend much beyond the major urban ares.